FAQ: MONSTER LANDS – a strategic dice placement game
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

As a MONSTER level backer, do I need to purchase the customized dice add-on(s)?

No, you don't need to, the customized Solo and Monster dice are already included in your MONSTER pledge. However, you can always order extra sets.

Last updated: December 20, 2017 08:05

Will you offer the Traps Bag from the MONSTER edition as add-on?

No, to get the Traps Bag, you will have to pledge for the MONSTER level.

Last updated: December 20, 2017 08:06

Will you offer the engraved dice as add-on?

No, to get the engraved dice, you will have to pledge for the MONSTER level and you will get as many sets of dice as you order MONSTER core games.

Last updated: December 20, 2017 08:08

Does the Expansion come with Wooden tokens and Engraved dice?

Yes, but only if your core game is a MONSTER level pledge. Physically, they will be packaged within the core game box, as if they were an add-on to your Expansion.

Last updated: December 20, 2017 08:19

In DUOs or SIX-PACKs, can I mix different languages?

No, all languages within a multiple-copy pledge have to be the same.

Last updated: December 20, 2017 08:33

In DUOs or SIX-PACKs, can I choose to have one copy WITH Expansion and another WITHOUT?

No, all copies within a multiple-copy pack have to have the same configuration, either with Expansion, or without.

Last updated: December 20, 2017 08:35

As an EARLY LEADER or EARLY MONSTER, can I order an additional copy at the same discounted price?

Yes, you can, up to 3 additional copies at the discounted price. However, each additional copy applies the same shipping price as a stand-alone copy, so you may be better off switching your pledge level to DUO or SIX-PACK, which offer optimized shipping rates.

Last updated: December 20, 2017 08:39

I am a late pledger, do I get the same prices as within the KS campaign?

There is a small surcharge versus campaign prices for the core game (+2€ for LEADER, +3€ for MONSTER), all add-ons are the same price as in the campaign. The surcharge gives a privilege to all those who have already backed us during the campaign :)

Last updated: December 20, 2017 08:53

As a MONSTER level backer, can I choose to receive the standard translucent pip dice for my red/purple/yellow dice, instead of the customized engraved dice?

Yes, you will be able to, but it will be outside the Backerkit system, probably. Given that we expect a vast majority of MONSTER backers (99+%) wanting the cool looking, exclusive customized engraved dice, we decided to install them as standard option in the backerkit system, it helps reduce the complexity and the danger of errors.

Early January, we will receive samples of the engraved dice and will publish an update with a picture, and we will offer you the chance to choose the standard dice, should you wish to do so... (very unlikely case ;)

Last updated: December 20, 2017 09:10

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Current Estimated Shipping Date: September 2018

All your rewards should be shipped by end of September 2018. We will update you on progress along the way. The only exception are the hand-made Glass Monsters, which will be melted by Jenefer Ham, Rahdo's wife, in Malta and sent from there directly to your doorstep in April 2018.

Last Updated At: 12/20/17
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

Why can’t I log into my account?

Request a login link to your survey by entering your email here:
https://monsterlands.backerkit.com/

BackerKit will send you an automated email with an invite link to whatever email you pledged with.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

Can I upgrade or get multiple copies of my pledge?

This depends on the project creator’s decision. If you are unable to see the ‘Want to switch your pledge level?’ after clicking on your pledge amount under “Pledge Level” in your survey, then the project creator would prefer people not to switch pledge levels.

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